Collect information using
Tavoittaja’s message surveys
Include a survey in your text messages to effortlessly gather insights from your audience.
Get feedback instantly via text message
An SMS survey is an effective way to gather information and receive responses from stakeholders important to you, such as customers, members, employees, or event participants. The benefits of conducting surveys via SMS are significant, and an increasing number of companies are collecting customer satisfaction data and feedback specifically through text messages.
SMS surveys are also convenient for conducting quick polls, gauging interest in new services, requesting confirmation of phone orders, or carrying out votes and elections.
Easy to use
Creating an SMS survey with Tavoittaja is easy, and you can reuse surveys you’ve created before. You can add various data fields to the survey, including an NPS scale, and freely define the response scale.
Fast
Text messages are always opened, and surveys conducted via SMS are answered almost immediately, as responding is very easy. In terms of speed, SMS is an unrivaled way to collect information from even large target groups.
Reliable
SMS delivery is practically 100%, and you can trust that your messages and surveys will reach their recipients. Text messages also reach people who are difficult to contact by other means. It is rightly said that 'SMS is the most democratic communication channel in the world.'
Tracking
Be ready when your survey goes live. You may be surprised by the volume and speed of incoming responses. You can react to the data immediately, and it’s worth reviewing the clear response reports provided by Tavoittaja without delay.
Want to learn more?
We’re happy to tell you more! Our customer service is ready to answer any questions you may have.